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This policy explains how we handle the information you share with us through this website. Last updated: July 2026.
SYNERGY HomeCare of the West Valley respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information in connection with this website, westvalleyhomecare.com. It applies to visitors to our website and to those who contact us or request care through it. By using this website, you agree to the practices described here.
We collect information in two ways.
When you fill out our contact form or request a care plan, you may provide information such as your name, phone number, email address, and the details of your message, including anything you choose to tell us about your situation or the care you are looking for. You share this information voluntarily so that we can respond to you.
When you visit our website, we may automatically collect basic technical information, such as the pages you visit, your general location, the type of device and browser you use, and how you arrived at our site. This information is gathered through cookies and standard web analytics, and it helps us understand how the website is used.
We use the information we collect to:
Cookies are small text files that a website places on your device to help it work properly and to remember information about your visit. We use cookies and standard web analytics to understand how visitors find and use our website, which helps us make it more useful. Most web browsers let you control or turn off cookies through their settings. If you disable cookies, some parts of the website may not work as intended.
We do not sell your personal information. We may share your information with trusted service providers who help us operate our website and run our business, and only so that they can perform those services for us. We may also share information when we believe it is required by law, or when it is necessary to protect our rights, our staff, or the safety of others.
We take reasonable steps to protect the information you share with us. Please keep in mind that no method of transmitting information over the internet, and no method of electronic storage, is completely secure. While we work to safeguard your information, we cannot guarantee its absolute security.
You are in control of the information you share with us. You may opt out of communications from us at any time by letting us know. You may also contact us to ask about, update, or request deletion of the information you have shared through this website. We will do our best to honor your request in keeping with applicable law.
This website is intended for general information and for requesting care. It is not a patient portal, and it is not a secure place to share medical or health details. Please do not submit medical, health, or other sensitive information through the website. Any protected health information involved in providing care is handled separately, under our care agreements and applicable law, and not through this website.
This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information through this website, please contact us and we will take appropriate steps to remove it.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the date above. We encourage you to review this page periodically so you stay informed about how we handle your information.
If you have any questions about this Privacy Policy or about how we handle your information, please reach out to us.
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